Paws Etiquette is the business name of Natalie Childs
who is the head trainer and owner since 2022.

Please ensure your dog:

  • Has a collar, ID tag and is microchipped (it’s the law for all 3)

  • Is wearing a safe collar, suitable for the size and weight of the dog. All fixed, half check collars must be fitted so they do not slip over the dog’s head

  • Halti’s and harnesses will only be used in conjunction with fixed collars - Any Julius K9 Harness or similar must be used with a dual clip lead secured to collar.

  • Have a correctly fitted muzzle (if necessary)

  • Leads are safe and suitable for the weight and size of the dog, NO extendable or slip leads please.

  • Owners MUST clean up after their dog(s)

  • Vaccinated against Kennel Cough is highly recommended

  • The use of electric, choke, prong or pinch collars are prohibited

  • Yanking, hitting or shouting at the dog in class is not permitted.

  1. Natalie Childs will be the sole trainer, assistants maybe on hand to help out and reinforce commands. Assistants do not have any instructor skills and are there to help support the trainer.

  2. Paws Etiquette charges are payable in advance by Bank Transfer, PayPal, Card or cash. Paws Etiquette has the right to refuse to train if payment has not cleared.

  3. You the customer will inform Paws Etiquette fully of any characteristics of the dog(s) which needs to be known for handling and care of the dog(s).

  4. Paws Etiquette holds Combined Liability Insurance with Pet Plan Sanctuary. Public Liability, Employers Liability, Care, Custody and Control Insurance in respect of the death, loss or injury of dogs in Paws Etiquette's care for a maximum of £10,000 per dog and shall have no liability to the Customer for any claim in respect of the dog(s), except such claim if any as covered by the insurance and admitted by the insurer. Public Liability Insurance up to a maximum of £3,000,000 to cover any one or series of accidents arising out of one original cause.

  5. You the customer will provide Paws Etiquette with details of the dog(s) inoculations and contact details of its/their vet. Dogs must have a minimum of first vaccination to attend classes, including Kennel Cough, wormed and flea treated.

  6. You the customer can reschedule 121 training sessions up to 10 working days, free of charge, after 10 working days incur an additional £10 charge.

  7. Cancelations less than 48 hours are charged at full rate and no refunds are given. (unless at the discression of Natalie Childs or if proof of PCR given)

  8. Paws Etiquette has the legal right to reclaim monies owed from a legal and binding agreement which you the customer have entered into and confirmed by email, text or social media. If this is the case you will receive confirmation from Paws Etiquette requesting the full payment of monies owed. You the customer will have 7 days to make the payment which starts from the agreed time and date of the agreed training session. A £10 per week late payment fee will be added and invoiced to you.

  9. Charges are non-refundable.

  10. Promotions and discount flyers are subject to availability and cannot be used in conjunction with any other offer. 1 voucher per household.

  11. Clients must place mobile phones on silent

  12. Paws Etiquette may refuse an individual entry to class if it is considered that they may be under the influence of substances such as alcohol and/or drugs.

  13. Inappropriate behaviour during class for example foul language and/or poor dog/puppy management (for example hitting) will be asked to leave. Individuals will be allowed to continue in class only following a debrief with Natalie Childs during the preceding week.

  14. Please ensure if you bring your children are kept under control, do not pick up the puppies and remain quiet whilst I am demonstrating commands.

  15. Banned Breeds – If you own a banned breed Pitbull type, Japanese Tosa, Dogo Argentino or Fila Braziliero you need to abide by the legal requirements which are that the dog is neutered, microchipped, kept on lead and muzzle, third party insurance and provide copy of Certificate of exemption

  16. Pictures and videos may be take in class or sessions and used for social media campaigns. Please complete the consent form below.

  17. Paws Etiquette uses WhatsApp as one of the main contact methods and in time to time may add you to WhatsApp groups for your benefit, for advise, social and training support. Please complete the consent form.

  18. By booking with Paws Etiquette you are deemed to read the Terms and Conditions and fully understand and accept them.

  19. Paws Etiquette have the right to amend Terms and Conditions and pricing without prior notice.